Return and Refund Policy

Return And Refund Policy

For your satisfaction, we ensure that you always get food delivery according to your requirements. Our return and refund policy enhance the trust of our customers in our determination.

Wrong order

Our management team ensures that you get the right food delivered at your place. However, if you get the wrong order delivered, then, you can simply contact us and let us know. We can make suitable changes in the transactions and provide the right food.

Bad food

Though we always cook our food with the freshest ingredients, we feel that it is our responsibility to provide assurance regarding the bad food. If you feel that the food is in bad quality, call us and let us know. We will take care of the inconvenience and provide you suitable refunds.

Cancellation of the order

We are unable to provide refunds for the return of the food. Also, if you cancel the order after the food has been cooked, the cancellation is not acceptable. For more information, you should contact us.

Contact us to ask your queries!

There are various terms and conditions that we include to ensure the perfection and professionalism in our services. So, if you feel the need to know more about our refund and return policies, feel free to give us a call. Our management team is always there to answer all your questions and help you out with the ordering.

We want to make sure that you receive best quality food and enjoy at your own place. And you can help us in doing that.

Excellent. Love the wide selection of proteins and toppings. House sauce was yummy too! I always prefer to select my own toppings rather than forced to choose from predetermined combinations.

Veronica P.

This place is a slam dunk. My favorite poke place in Sacramento. Tons of options, friendly staff, everything is clean and the food is delicious. The octopus is a bit tough compared to other places but the fish is very fresh. They have more toppings and sauce options than most poke places.

Skye M.

Very good selections of seafoods (fresh!), sides and sauces! Great customer service and very clean as well.

Rizza R.

The food was very good and the portion size was as well. The staff was very friendly and helpful.

Curtis Lannom

My friend bought me my 1st Poke Bowl because I was hesitant to try it & now all I want to say is, I LOVE POKE ICHII! 💛

Wendy Yang

Many protein choices and unlimited toppings! This is my go to Poke place. :)

Nick H